Product Care


Merino Wool: These products are recommended to be hand washed with cold water and air dried. To remove wrinkles, iron fabric using steam on ‘silk/wool mode’.

Cashmere: For cleaning, we recommend professional dry cleaning or hand-washing. Please refrain from the machine wash. It is best to keep your cashmere/wool items in a dry space, using moth-proof sheets.

Leather: To clean leather, use a damp sponge, cold water and mild soap. Wipe off excess moisture. Do not submerge leather in water. Allow the leather to dry completely before storing in the supplied pouch.

Sterling Silver: Remove tarnish with warm water, mild soap and a clean, soft cotton cloth. Jewelry pieces with gemstones should be gently polished with a silver polishing cloth. 

Gemstones: All organic gems should only be wiped clean with a soft cloth; pearl, coral, amber and lapis are examples of organic gems. Always store your gemstones separately to avoid scratches from harder gems. Please avoid wearing any type of jewelry whilst swimming as the chlorine in the water can be damaging. 

Cloisonné Enamel: A damp, soft cloth may be used to remove most of the surface grime from the cloisonné. Abrasive, acidic or solvent cleaners that dull or damage the enamel or metal should be avoided. Due to the small segments of cloisonné designs, please avoid soaking-wet cloths or cleaning solutions as the passage of liquid between the sections might cause damage to the pieces. These pieces are made of glass, and as such, they are susceptible to cracking or chipping or breaking entirely.